TICO: The watchdog protecting Ontario travelers

For the past several months TICO’s Consumer Awareness Campaign has been informing Ontario’s travelling public about TICO and the benefits of purchasing travel services from TICO registered travel agencies.The Ontario Travel Industry Compensation Fund is governed by Ontario Regulation 26/05 made under the Travel Industry Act, 2002. The Fund is totally financed by registered travel agents and travel wholesalers in Ontario and is administered by the Travel Industry Council of Ontario (TICO).

Subject to the Regulation, the Fund provides reimbursement of monies paid to an Ontario registered travel agent for travel services that are not provided due to the bankruptcy or insolvency of an Ontario registrant or an end supplier airline or cruise line, where a reimbursement has not otherwise been provided. As long as the consumer has dealt through a registered Ontario travel retailer, a claim may be filed against the Compensation Fund for the non-provision of travel services, even if payment was made directly to the travel supplier via credit card.

In simple terms: Each registered agency is paying a fee into a “pot” that is used in case any of the agencies or their travel suppliers cannot provide services the clients paid for.

“Consumers making holiday arrangements have a choice: they can book through a TICO-registered travel agent and have their travel services protected, or they can put their hard-earned vacation dollars at risk and book with someone else,” warns TICO president Michael Pepper.

So always ask if your travel agent is registered with TICO. We at Advantage Ultra Travel most certainly are!

For more info please visit http://www.tico.ca 

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