Hotel lawsuits against internet commentators – think before you complain!

User generated content has revolutionized customer service in a variety of service industries mostly for the better. Nevertheless, hotel (and other) reviews on sites like frequently find operators at their wits end battling biased and inexplicably false reviews posted – … Continue reading

Transat Holidays promotes Mediterranean: Italy, Spain and Greece

Transat Holidays has launched its new Italy, Spain, Greece 2009-2110 brochure, devoted to vacation packages to the Mediterranean basin. New for next year are direct weekly flights from Toronto to Rome (starting May 9th), Venice (May 8th) and Milan (May … Continue reading

Travel info for the Estonian Song Festival 2009

Finally – something lots of people have been waiting for! We have posted some travel info about the XXV Üldlaulupidu ja VIII Üldtantsupidu 2009 (Estonian Song- and Dance Festival 2009).  The suppliers are still stalling with the 2009 pricing but we managed … Continue reading

Finnair adds Friday flights to non-stop Toronto-Helsinki routing

Finnair has added Friday departures to their summer period non-stop Toronto-Helsinki flights. The ever-popular “summer flights” now operate from 07 June to 11 September, 2009 – on Tuesdays, Thursdays, Fridays and Sundays. You can download the Finnair 2008/2009 pricelist from … Continue reading

WestJet removes fuel surcharges

WestJet has announced the removal of its fuel surcharge, in acknowledgement of the recent decline in fuel prices. According to officials, the elimination of the fuel surcharge supports WestJet’s commitment to providing the best value to its guests, the premise for the airline’s new advertising campaign. Three new television commercials shot in Toronto during August and airing now represent the

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Air Canada cuts baggage fees, incorporates fuel surcharges into advertised fares

In response to decreasing fuel prices, Air Canada is eliminating all second checked-bag charges ($25) implemented in the spring. The airline also announced it is incorporating fuel surcharges into its advertised base fares on North American flights. “Although the cost of fuel remains highly volatile and far above historic norms, the recent retreat in oil prices is enabling us to

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Sunwing Sale: All-inclusive vacations for $495 CAD + taxes

Toronto-based Sunwing Vacations has launched its biggest sale ever to the sun – offering a choice of 10,000 one-week all-inclusive vacations to Cuba, Mexico and Dominican Republic for as little as $495 p.p. + taxes, double occupancy, with departures from right across Canada. The sale applies to departures from Nov. 1 onwards. Holidays are available from Ontario for $495 (plus

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Rent-an-island: Estonian style!

Now you can have this small island in the Baltic Sea all to yourself for your vacation! At this point your imagination probably takes you to the sunny Caribbean, picturing Hollywood celebrities sipping coctails on the beach of their private island… The one in Estonia… Not exactly in that category. 

Vahase Island is located just West of Abruka, a mere 30 min boat ride from the

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Estonian Air’s new route Tallinn-Kuressaare

Estonian Air has started selling tickets on its new route Tallinn-Kuressaare. The Estonian national carrier will start flying on the route from October 2. Estonian Air will operate the route with a 33-seat SAAB 340 aircraft eight times a week, on Mon, Tue, Thu, Fri and Sun. The flight takes about 45 minutes.

The ticket cost depends on date and availability

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Finnair prices out for 2008/2009!

Recently Finnair released their pricing for the 2008/2009 season. Good news is that those who book early – have a chance to get a good deal on Christmas flights with Finnair. They don’t increase their price levels for the holiday season – it is just that the cheapest seats are going fast, so book yours well in advance!

The Low

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Be ready to pay for the bags… now with Continental

Continental Airlines has become the fifth major US carrier to charge $15 for the first piece of checked luggage. The airline already charges $25 for the second-checked bag. As is the policy for the other carriers, elite members of the airline’s frequent-flier program and those traveling in business and first class will not have to pay for their checked baggage.The move leaves

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Flight Rights Canada – DID they get it right?

September 5th, 2008. The Government of Canada announced Flight Rights Canada, an effort to better inform passengers of their air travel rights. Here is this document in a nutshell :

Passengers have the right to take the flight they paid for.
If the plane is overbooked or cancelled, the airline must find the passenger a seat on another flight operated by

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12 tips for dealing with lost baggage – or preventing it altogether

No matter what airline you fly – there can always be a chance that your baggage can get lost or delayed. Here are some tips for you that help to prevent such loss or at least make it easier to deal with it.
1. Make your bag stand out. Buy luggage that is a color other than black – because with

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Estonian Song & Dance Festival 2009 PROGRAMS posted

The Great XXV Estonian Song- and Dance Festival will take place in Tallinn, from July 2-5, 2008. It is an amazing event where hundreds of thousands of people gather together to be united by the glory of music. It is held every 4 years and for a lot of Estonians living abroad this is sort of a pilgrimage back to homeland. We

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Non-stop from Toronto to the Land of Fire & Ice

Fire and Ice…? Where else could that be other than Iceland! Take advantage of the fall fares and take on a very cool adventure to one of the hottest new destinations! It is the country offering the minimum in human activity and the maximum in endless landscapes and natural wonders. But hurry, the direct Toronto-Reykjavik flights operate only until 25 Oct this season. During

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Sleeping in the sand castle…

Yes, you read it right… The the world’s largest and only sand castle hotel made entirely of sand was built to Weymouth beach in Dorset, UK.

Everything is there – except closet space and of course toilet and shower facilities. The beds and all other “furniture” is made of sand and only sand. One word of warning, the sand does get everywhere, and it is a

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Hannah and Ike… What’s next?

SALVO, North Carolina (Reuters) – Hurricane Ike menaced Cuba and the Gulf of Mexico as a potentially ferocious storm while Tropical Storm Hanna began a rain-swept march up the U.S. Atlantic coast after barreling ashore on Saturday in the Carolinas.

The densely populated Miami-Fort Lauderdale area in south Florida was not out of the line of fire from Ike, a powerful Category 3 hurricane, and visitors were ordered to flee the

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Travel warning for Thailand

Foreign Affairs Canada is advising Canadians travelling to Thailand to exercise extreme caution after the Government of Thailand declared a state of emergency in Bangkok yesterday due to ongoing violence between pro- and anti-government forces. Travellers are also advised to follow the advice of local authorities and avoid gatherings and areas targeted by protestors. Significant political demonstrations have been reported

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Finnair takes off to the Urals

Finnair will launched scheduled passenger service to Yekaterinburg, previously called Sverdlovsk, Russia, three times per week from Helsinki on Sept. 2. Yekaterinburg, the largest city (population 1,293,000+) in the Urals Federal District in Russia, will be Finnair’s third destination in Russia, after Moscow and St. Petersburg. The route, flown with Airbus A319 aircraft, will be operated in cooperation with Ural

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Gustav’s destruction finished

Hurricane Gustav has made it into the “breaking news” as New Orleans has narrowly escaped its wreath. Everyone was fearing the repeat of Katrina – but Gustav actually lost its grip and was downgraded to category 2 before it hit the land near Cocodrie, a thinly populated town west of New Orleans, leaving towns to the west, such as

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Zoom Airlines grounded, filing for insolvency

Zoom Airlines Inc. and Zoom Airlines Ltd. filed for insolvency yesterday, cancelling all scheduled flights and grounding all of its aircraft. A Transport Canada spokesperson confirmed that Zoom had voluntarily surrendered its operating certificate and that all of its planes were on the ground.
Exactly how many passengers have been stranded by Zoom’s shutdown is still being determined.
In a statement

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Shoulder season $avings

Taking a trip in the shoulder season, the period of travel between low and high seasons, offers some serious advantages to holidaymakers with an eye on their wallet but who still want to enjoy the best a destination has to offer. Travelling in high season doesn’t only mean you’re paying the top bracket for your holiday. Beaches are fuller, lineups

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Travelers’ laptops may be detained at US border

US Federal agents may take a traveler’s laptop computer or other electronic device to an off-site location for an unspecified period of time without any suspicion of wrongdoing, as part of border search policies the Department of Homeland Security recently disclosed.

Also, officials may share copies of the laptop’s contents with other agencies and private entities for language translation

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Living at the airport…

I am sure quite a few of you have seen the movie “The Terminal” – where Tom Hanks had get comfortable and survive at an airport terminal. But this scenario is not so far-fetched: recently it became news that a 48-year old German woman known as “Bettina” lived at the Palma de Mallorca airport with her 3 suitcases, a blanket, a pile

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Hi-tech face scanners being tested in Manchester Airport

Manchester Airport is trialling the new facial recognition scanners, which aim to improve security and reduce long queues at immigration checkpoints.
The device works by comparing a digital photo of a passenger inside their UK or European Union biometric passport with their face as they stand in front of a small camera. The system means passengers can avoid queues to

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