User generated content has revolutionized customer service in a variety of service industries mostly for the better. Nevertheless, hotel (and other) reviews on sites like Tripadvisor.com frequently find operators at their wits end battling biased and inexplicably false reviews posted – … Continue reading
Transat Holidays has launched its new Italy, Spain, Greece 2009-2110 brochure, devoted to vacation packages to the Mediterranean basin. New for next year are direct weekly flights from Toronto to Rome (starting May 9th), Venice (May 8th) and Milan (May … Continue reading
In an effort to cut costs, 17 of the 58 pilots working for Estonian Air will be made redundant, the Estonian national carrier’s fleet of Boeing aircraft will be changed to smaller planes and frequencies on several routes will be … Continue reading
As Hurricane Paloma passed the Cayman Islands Saturday, the “all clear” for the Sister Islands of Cayman Brac and Little Cayman was issued. In the wake of Paloma, Grand Cayman returned to business as usual yesterday. Owen Roberts International Airport … Continue reading
OÜ TLG Hotell, a subsidiary of AS Tallink Grupp has signed a rental agreement with OÜ Hansa Hotell to rent the 163-room Express Hotel in Tallinn port area. According to the agreement Tallink will start to operate the hotel from … Continue reading
LOT Polish Airlines, the only airline that flew direct between Tallinn and Warsaw, stopped its flights last weekend. Priit Kivik represents the company in Estonia, but he told Eesti Paevaleht that he did not know the reasons for the move, … Continue reading
Finally – something lots of people have been waiting for! We have posted some travel info about the XXV Üldlaulupidu ja VIII Üldtantsupidu 2009 (Estonian Song- and Dance Festival 2009). The suppliers are still stalling with the 2009 pricing but we managed … Continue reading
US airlines have been threatening to merge for a while now. As the industry is going through hard times industry in such shambles, it’s another way to survive. Now it looks like the consolidation has begun. Delta and … Continue reading
The last weeks have brought out lots of sales in the vacation package department. As usual, the deals are there to be had for the pre-Christmas season, from November until mid-December. This year the discounted packages are starting really low … Continue reading
Nolitours is offering roundtrip flights to Florida from Toronto for only $6. The rate is applicable on roundtrip flights to Fort Lauderdale and Orlando on the following departures only: Fort Lauderdale: Nov. 6, 13, 20 and 27 and Dec. 4 … Continue reading
Finnair introduces the new piece concept baggage allowance from October 26, 2008. The new piece concept allowance (2 x 23 kg) on flights to/from USA and Canada is valid for the tickets issued on October 26, 2008 or after. For … Continue reading
The online sales for the Song & Dance Festival are announced to start from November 1st. The easiest way is to buy the tickets from www.piletilevi.ee. Here are some tips as quite a few of our readers find the purchasing procedures … Continue reading
Travel insurance is a must wherever you go – it can save you a bundle as while out and about trotting the globe, you might get into some very unexpected situations. As you would imagine – strange situations might result … Continue reading
The 15th hurricane of the season dissipated in the Atlantic last week after passing by several major Caribbean islands. The category three hurricane caused some flooding and minor damage in the Northeastern Caribbean. The following reports have been issued: • St. Kitt’s: … Continue reading
Last Saturday the Estonian Air flight from Munich to Tallinn was late for an hour and a half. The reason was quite bizarre: The plane needed refueling but for some reason the captain’s credit card was not accepted and he … Continue reading
Washington has announced that Lithuania, Latvia, Estonia, Hungary, the Czech Republic, Slovakia and South Korea will be added to the US visa waiver program. Citizens of these countries will be eligible for visa-free entry to the USA for tourism or … Continue reading
Here are a few questions that people ask about our company and our web site: What is travelmoments.ca? Travelmoments.ca is a web site that we created as a means of keeping in contact with our clients and giving them up-to date … Continue reading
From the previous article you read about what happens to lost baggage in Canada. But the fate of the baggage depends on which carrier “misplaced” the bag and where it happened… Bags abandoned at Heathrow Airport are auctioned off at … Continue reading
Luggage claim can be a nerve-wrecking experience for travellers. Each year, millions of suitcases don’t arrive where they should. Most find their way to their proper destination within 24 hours, but some sit at airports for months waiting to be … Continue reading
Finnair has added Friday departures to their summer period non-stop Toronto-Helsinki flights. The ever-popular “summer flights” now operate from 07 June to 11 September, 2009 – on Tuesdays, Thursdays, Fridays and Sundays. You can download the Finnair 2008/2009 pricelist from … Continue reading
WHERE TO START? Make a check-list list of the ID documents (passport, visas, drivers licence, student card etc.) and travel documents (tickets, vouchers, rail passes) that are required for every country you plan to visit. PASSPORTS: Although it has been … Continue reading
Lufthansa has announced that the services provided to passengers and airlines by Tallinn Airport are the most punctual in the world. The Estonian airport’s services were the best out of 960 airports around the world to where Lufthansa flies. Criteria … Continue reading
Here’s a Monday joke for you: How many Chinese airport workers does it take to push a 20-ton plane with 69 passengers and 7 crew? The answer: 30. If you’re not laughing yet, it’s because it’s not actually a joke, but … Continue reading
United airlines had announced that from October 1st, 2008 they would discontinue offering hot meals for transatlantic economy class passengers, as a TEST, under the pressure of trying to keep up with the climbing fuel prices. Fortunately – the airline decided … Continue reading
This is something I wanted to share with you – a friend sent me a link of pictures reflecting the aftermath of Hurricane Ike… Click here to see the pictures posted by Alan Taylor In its brief lifespan of only … Continue reading
Forty Lithuanian tourists were shocked during a bus tour around Italy when they were told that their tour bus had been stolen. Many of them had left personal belongings on board. The trip’s organisers immediately rented another bus so that … Continue reading
A week in Beijing including a flight from Canada, 4* hotel, guided tours, some meals included… And all this from $1249 + taxes? Normally it costs more to just fly there! Sounds too good to be true… But this time it isn’t! … Continue reading
On September 19th, 2008 Skanska EMV handed over the renovated Tallinn Airport to the operating enterprise on Friday. The reconstruction cost EEK 615 million (EUR 39 million) and lasted for nearly two years. The terminal building was extended, a gallery … Continue reading
WestJet has announced the removal of its fuel surcharge, in acknowledgement of the recent decline in fuel prices. According to officials, the elimination of the fuel surcharge supports WestJet’s commitment to providing the best value to its guests, the premise for the airline’s new advertising campaign. Three new television commercials shot in Toronto during August and airing now represent theContinue reading
In response to decreasing fuel prices, Air Canada is eliminating all second checked-bag charges ($25) implemented in the spring. The airline also announced it is incorporating fuel surcharges into its advertised base fares on North American flights. “Although the cost of fuel remains highly volatile and far above historic norms, the recent retreat in oil prices is enabling us toContinue reading
Toronto-based Sunwing Vacations has launched its biggest sale ever to the sun – offering a choice of 10,000 one-week all-inclusive vacations to Cuba, Mexico and Dominican Republic for as little as $495 p.p. + taxes, double occupancy, with departures from right across Canada. The sale applies to departures from Nov. 1 onwards. Holidays are available from Ontario for $495 (plusContinue reading
Now you can have this small island in the Baltic Sea all to yourself for your vacation! At this point your imagination probably takes you to the sunny Caribbean, picturing Hollywood celebrities sipping coctails on the beach of their private island… The one in Estonia… Not exactly in that category.
Vahase Island is located just West of Abruka, a mere 30 min boat ride from theContinue reading
Estonian Air has started selling tickets on its new route Tallinn-Kuressaare. The Estonian national carrier will start flying on the route from October 2. Estonian Air will operate the route with a 33-seat SAAB 340 aircraft eight times a week, on Mon, Tue, Thu, Fri and Sun. The flight takes about 45 minutes.
The ticket cost depends on date and availabilityContinue reading
Recently Finnair released their pricing for the 2008/2009 season. Good news is that those who book early – have a chance to get a good deal on Christmas flights with Finnair. They don’t increase their price levels for the holiday season – it is just that the cheapest seats are going fast, so book yours well in advance!
The LowContinue reading
Continental Airlines has become the fifth major US carrier to charge $15 for the first piece of checked luggage. The airline already charges $25 for the second-checked bag. As is the policy for the other carriers, elite members of the airline’s frequent-flier program and those traveling in business and first class will not have to pay for their checked baggage.The move leavesContinue reading
Passengers have the right to take the flight they paid for.
If the plane is overbooked or cancelled, the airline must find the passenger a seat on another flight operated by
No matter what airline you fly – there can always be a chance that your baggage can get lost or delayed. Here are some tips for you that help to prevent such loss or at least make it easier to deal with it.
1. Make your bag stand out. Buy luggage that is a color other than black – because with
The Great XXV Estonian Song- and Dance Festival will take place in Tallinn, from July 2-5, 2008. It is an amazing event where hundreds of thousands of people gather together to be united by the glory of music. It is held every 4 years and for a lot of Estonians living abroad this is sort of a pilgrimage back to homeland. WeContinue reading
Fire and Ice…? Where else could that be other than Iceland! Take advantage of the fall fares and take on a very cool adventure to one of the hottest new destinations! It is the country offering the minimum in human activity and the maximum in endless landscapes and natural wonders. But hurry, the direct Toronto-Reykjavik flights operate only until 25 Oct this season. DuringContinue reading
Everything is there – except closet space and of course toilet and shower facilities. The beds and all other “furniture” is made of sand and only sand. One word of warning, the sand does get everywhere, and it is aContinue reading
SALVO, North Carolina (Reuters) – Hurricane Ike menaced Cuba and the Gulf of Mexico as a potentially ferocious storm while Tropical Storm Hanna began a rain-swept march up the U.S. Atlantic coast after barreling ashore on Saturday in the Carolinas.
The densely populated Miami-Fort Lauderdale area in south Florida was not out of the line of fire from Ike, a powerful Category 3 hurricane, and visitors were ordered to flee theContinue reading
Foreign Affairs Canada is advising Canadians travelling to Thailand to exercise extreme caution after the Government of Thailand declared a state of emergency in Bangkok yesterday due to ongoing violence between pro- and anti-government forces. Travellers are also advised to follow the advice of local authorities and avoid gatherings and areas targeted by protestors. Significant political demonstrations have been reportedContinue reading
Finnair will launched scheduled passenger service to Yekaterinburg, previously called Sverdlovsk, Russia, three times per week from Helsinki on Sept. 2. Yekaterinburg, the largest city (population 1,293,000+) in the Urals Federal District in Russia, will be Finnair’s third destination in Russia, after Moscow and St. Petersburg. The route, flown with Airbus A319 aircraft, will be operated in cooperation with UralContinue reading
Hurricane Gustav has made it into the “breaking news” as New Orleans has narrowly escaped its wreath. Everyone was fearing the repeat of Katrina – but Gustav actually lost its grip and was downgraded to category 2 before it hit the land near Cocodrie, a thinly populated town west of New Orleans, leaving towns to the west, such asContinue reading
Zoom Airlines Inc. and Zoom Airlines Ltd. filed for insolvency yesterday, cancelling all scheduled flights and grounding all of its aircraft. A Transport Canada spokesperson confirmed that Zoom had voluntarily surrendered its operating certificate and that all of its planes were on the ground.
Exactly how many passengers have been stranded by Zoom’s shutdown is still being determined.
In a statement
Taking a trip in the shoulder season, the period of travel between low and high seasons, offers some serious advantages to holidaymakers with an eye on their wallet but who still want to enjoy the best a destination has to offer. Travelling in high season doesn’t only mean you’re paying the top bracket for your holiday. Beaches are fuller, lineupsContinue reading
US Federal agents may take a traveler’s laptop computer or other electronic device to an off-site location for an unspecified period of time without any suspicion of wrongdoing, as part of border search policies the Department of Homeland Security recently disclosed.
Also, officials may share copies of the laptop’s contents with other agencies and private entities for language translationContinue reading
I am sure quite a few of you have seen the movie “The Terminal” – where Tom Hanks had get comfortable and survive at an airport terminal. But this scenario is not so far-fetched: recently it became news that a 48-year old German woman known as “Bettina” lived at the Palma de Mallorca airport with her 3 suitcases, a blanket, a pileContinue reading
Manchester Airport is trialling the new facial recognition scanners, which aim to improve security and reduce long queues at immigration checkpoints.
The device works by comparing a digital photo of a passenger inside their UK or European Union biometric passport with their face as they stand in front of a small camera. The system means passengers can avoid queues to